Terms & Conditions

Check-In: 2:00 PM

Check-Out: 12:00 PM

Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:

• If the guest cancels 30 days or more prior to arrival, the total amount of the reservation will be refunded. 
• If the guest cancels within 21 to 15 days prior to arrival, the 50% prepayment is non-refundable. 
• If the guest cancels 14 days or less prior to arrival, the reservation is non-refundable.
• If the guest arrives and decides to leave early, the stay is non-refundable.
• In case of a no-show, the total price of the reservation will be charged and is non- refundable.
• There is only one way in which we can acknowledge cancellation of the guest’s reservation; the guest must send a cancellation request stating the reservation number via email to the following address: hello@monaco.ph
• All cancellations are confirmed via email immediately after the reservation has been canceled.
  

Check In / Check Out / Business Hours

• Our office is open from Tuesdays to Sundays from 9:00 a.m. to 5:00 p.m. We are always here! Open 24 hours a day, seven days a week.
• Check-in time: 2:00 p.m. to 5:00 p.m. We’ll be ready for you.
• Check-out time: 12:00 noon. We charge Php700.00 per hour, for every hour or every fraction thereof, beyond check out time

Smoking Policy

Breakfast at Monaco does not allow smoking inside the rooms. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a USD $500 room cleaning fee.

Standard Booking Price

The Standard Booking price includes the following:

• Utilities (water, gas and electricity)
• Internet and Cable TV usage
• Towels, bed linen and hairdryer
• Cleaning before and after your stay 
• All apartment amenities and facilities as mentioned on our website pages and in our correspondence

Important! When you make a reservation, you are booking an apartment type (not a specific apartment). Each apartment type includes similar apartments of similar size and equipment, however, interior design can be different. Reservations can only be taken and confirmed by making an advance payment of the full rental amount. This can be paid using debit and credit cards, and bank transfer. We will process your booking within 24 hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from Breakfast at Monaco.

Extending Your Stay

After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive.

If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar apartment should this be necessary.

Children Policy

Only children under seven years old stays free of charge, please ask for children’s cots/cribs.

Pet Policy

There are strictly no pets allowed at Breakfast at Monaco.

Room Policy

We ask that our guests relax and enjoy, but we ask to do so with respect to the property. Property damages or missing items will be charged to your credit card at market value.

Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges.

The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property, however, we are not responsible for the packages or their contents or the storage of them. 

Kitchen Room Policy

Please practice safe cooking habits do not leave burners on unattended. Please do not cook with strong smelling ingredients. Lingering smells that require room closure and deep cleans will be charged a cleaning fee of up to USD $500.00

Parking Policy

Breakfast at Monaco offers free parking. Please note that by parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.

If you plan on leaving your car in our parking lot for a while, let us know in advance, as we reserve the right to tow vehicles.

Minimum Age Policy

All guests must be 21 years or older to confirm guest room accommodations at Breakfast at Monaco. A valid photo ID must be presented at the time of check in for age verification.

Alcohol Policy

By law, we cannot allow any alcohol to be brought onto the property. To uphold this law, we require all beverages on the property, including the pool, be purchased through the hotel, with the exception of transparent, see-through water bottles. Guests must purchase alcoholic beverages in the bar area. Cheers!

Room Cleaning Policy

Room refreshes will be done every three days. Should you need fresh towels or linens outside of the schedule, please approach the front desk.

Firearms Policy

Firearms are strictly prohibited on the property. Guests who fail to abide by this policy may be asked to leave the hotel premises, without refund. The hotel premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm.The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.

Guest Safety Policy

As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from.Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.